Contact Center Management Seminar Headed to San Juan, Puerto Rico
Essential Skills and Knowledge for Effective Incoming Call Center Management, a 2-day public seminar, is coming to San Juan, Puerto Rico, on May 10-11, 2005. This dynamic course was developed specifically for contact center supervisors, managers, and directors. Attendees will learn how to plan and manage call center resources, handle a growing variety of customer contacts, effectively use reports and measurements, and establish and meet performance objectives."There is an increased need for professional call center, help desk, and telecommunications training in Puerto Rico," says Nina Kawalek, President of the Chicago-based Resource Center for Customer Service Professionals. "More and more US-based companies are learning that they can outsource customer service operations off-shore to Puerto Rico without losing the security of our US borders and business practices."With an increasing Latino population in the US, bilingual spanish-english customer care operations are becoming necessary. Puerto Rico is particularly well-poised to deliver customer care to spanish- and english-speaking consumers, in an American time zone, at a substantial cost savings.
With the contact center industry being a Puerto Rico Industrial Development Company (PRIDCO) target for growth, establishing a call center on the island has become more attractive than ever. "US-based companies will be looking for well-trained, qualified and certified call center management teams to handle their outsourcing needs," adds Kawalek. "This is why we believe the time is right to bring state-of-the-art call center, help desk, and telecommunications management training and certification programs to the island. Hopefully, more and more contact centers can take advantage of the 200% job training tax deduction incentives that have been established specifically to grow the industry in Puerto Rico."Registrants based in Puerto Rico can visit the PRIDCO.com website to learn if their company qualifies for the 200% training tax deduction for contact centers. The Essential Skills and Knowledge for Effective Incoming Call Center Management seminar, taught in english, will be held at the Caribe Hilton, May 10-11, 2005.
Tuition is $1,495. A substantial "early-bird" registration discount is available to those registering prior to February 28, 2005.For a complete agenda and registration information, visit http://www.the-resource-center.com/seminars/icm-1.htm or contact the Resource Center for Customer Service Professionals at (708) 246-0320. For upcoming call center, help desk, and telecommunications training schedules in Puerto Rico and the Caribbean, sign up for the Resource Center's e-mail notification service at http://www.the-resource-center.com..
Cyprus is Hotter Than Ever
(ContentDesk) October 26, 2005 -- Stuart Law, Managing Director of Assetz International, comments: "High standards and low costs of living along with virtually non-existent crime rates and numerous tax advantages make Cyprus an attractive option for UK investors."Prices are still considerably lower than in France or Spain - a three-bedroom detached villa with a private pool would currently set you back around ?250,000 in a quality location, which would probably only stretch to a large two-bedroom apartment in the South of France. Capital growth is expected to continue at a high level for the foreseeable future due to interest from buyers all over Europe and an undersupply of property."British nationals living in Cyprus account for 1.5% of the total population, with British retirees benefiting from being able to draw their pension without paying UK withholding tax, at a flat rate of 5%. The most popular destination for tourists and homebuyers is Paphos, say Assetz, which offers stunning...
Cyprus is Hotter Than Ever
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The Benefits of Employing Your Children
The Benefits of Employing Your Childrenby
How many times a week do you hear, "Mom, I need a new pair of shoes!" or "Dad, can I have money to go to a movie?" Not to mention the cost of school supplies, braces, and college tuition that haunt every parent. If you're like the average parent, you probably spend several thousand dollars a year providing for all the needs and wants of your children. But unlike most Americans, if you are a home-based business owner, you can make those thousands work for you.The IRS allows you to hire your school-age children as part-time employees for your business. Then, you pay them a reasonable salary for their work that is then used to cover all their expenses. And their salary is completely tax deductible.
Plus, as employees, their medical expenses can also count as tax deductions.For example, if you have two children, one age 10 and another age 17, you can officially and legally hire them to work for you. Perhaps the ten year old can clean...
The Benefits of Employing Your Children
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Election Truth
Yes, it is true that George W. Bush received the most votes of any elected President in our history. He also received more votes against him than any other elected President in the history of our country. The margin of difference between those who want Bush as our President and those who do not is a measly 3%. The fact is that the electoral map is almost identical to that of the year 2000.
Bush did win the popular vote by 3.5 million votes but he nearly lost the election, had just 68,001 votes switched in Ohio. The 3.5 million more votes came entirely from small states that have predominantly rural voters that typically vote Republican or lean Republican but don't always vote. Who voted for whom? If you are young (18-29), a working woman or a non-working woman, black, latino, Asian, or other, belong to a union, make under $100,000, have a post-graduate education, are a moderate or liberal, never voted before, a Jew, a Buddhist, or a Hindu, a single civilian, homosexual, don't...
Election Truth
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Death And Taxes - Two Certainties Of Life
(NC)-There are no estate taxes or succession duties in Canada. However, taxes upon death have not disappeared. When a person dies, there is a 'deemed disposition' of all capital property. What does that mean? It means that the government treats all your property (unless jointly held) such stocks, bonds, RRSPs, real estate, etc as sold at fair market value on the day of your death. Your estate will be required to pay capital gains tax on that property.
This applies to your RRSP if you do not have a spouse to whom you can transfer it. Careful planning can reduce or defer the taxes owing. Without an estate plan, you could lose nearly half of the value of your gains to taxes. While your Executor may claim full personal exemptions on your final income tax return, your estate may end up paying taxes at the highest tax rate (over 50%). If you do not have a Will, or if your Will has not been updated recently, it may be a good time to get the job done to avoid tax complications.
What...
Death And Taxes - Two Certainties Of Life
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Home Based Business Tax Deductions
Running a home based business reaps many wonderful tax deductions that other businesses some times may not claim. Unfortunately to many small business owners end up paying the government taxes every year because they are unaware or several small business deductions that are available. Most of the time any expenses that are related to your business can be added as a deduction on your taxes. If you do not pay taxes through out the year, deductions can help you from paying a large amount of taxes each year and can also adjust earned income. Try to avoid paying large amounts of taxes or owning any money by keeping track of simple things! Each business is a bit different so be sure to mention these ideas to your tax advisor or accountant to see if your business can qualify for these deductions.
1- If you join any business or purchase into any franchise, the expenses such as kits, or franchise fees may be claimed as a deductions. 2- Business Supplies. Be sure to save all receipts for...
Home Based Business Tax Deductions
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